# Draft replies to candidate emails from your recruiting FAQ

When a job candidate emails your recruiting address with a question about the process, benefits, interview format or timeline, a reply is drafted from the recruiting FAQ documents you upload. A recruiter approves the draft before it is sent to the candidate; nothing is sent if they decline or don't answer within a day. Questions the FAQ does not cover are left for the recruiter to answer.

**Use cases:** HR and recruiting

**Tags:** recruiting, candidates, applicants, recruiter inbox, hiring FAQ, email reply, approval, human in the loop, candidate experience

[Create this agent](https://seclai.com/agent-examples/create/candidate_email_reply_drafts)

## How it starts

Trigger: email received.
Accepts files: Other files (ignored).

## What it needs

- **Recruiting FAQ source** — Where your recruiting FAQ, benefits overview and interview process documents live. Upload them after the agent is created.
- **Recruiting FAQ knowledge base** — The knowledge base the replies are drafted from.

## Steps

- Find relevant FAQ passages
- Draft the reply
- Recruiter approves the reply
- Was it approved?
  - If yes: Send the reply