# Turn law-firm voicemails into a callback list

Upload up to 10 voicemails (MP3, WAV, AAC, OGG or FLAC). The agent listens to each one and builds a callback list with the caller's name and number, the kind of matter, any deadline or court date they mention, and an urgency label, most urgent first. It is a draft for your intake staff to check against the recordings; it gives no legal assessment.

**Use cases:** Legal and compliance, Customer support

**Tags:** voicemail, law firm, legal intake, callback, phone messages, transcription, audio, urgent, client intake, receptionist

[Create this agent](https://seclai.com/agent-examples/create/law_firm_voicemail_callbacks)

## How it starts

Trigger: dynamic input.
Accepts files: Voicemail recordings.

## What it needs

No knowledge base, memory bank or connection to create first.

## Steps

- Listen and build the list
- Show the callback list