# Reply to sales inquiries by email, with your approval

When a prospect emails your sales address, drafts a reply from the product and pricing facts you write into its instructions, asks you to approve it, and sends the approved reply to the sender. Nothing is sent if you decline or don't answer within a day.

**Use cases:** Sales, Customer support

**Tags:** email, sales inbox, inquiry, auto reply, approval, human in the loop, pricing question

[Create this agent](https://seclai.com/agent-examples/create/sales_inquiry_email_reply)

## How it starts

Trigger: email received.
Accepts files: Other files (ignored).

## What it needs

No knowledge base, memory bank or connection to create first.

## Steps

- Draft the reply
- Approve the reply
- Was it approved?
  - If yes: Send the reply