Organizations

Organizations let you collaborate with a team while sharing the same resources (agents, knowledge bases, and sources) under one set of permissions and (optionally) centralized billing.

What are Organizations?

Organizations are designed for teams and shared workspaces. They typically provide:

• Shared resources: Agents, knowledge bases, and sources can be created and used by organization members.
• Member management: Add or remove teammates, and control who can administer the organization.
• Role-based access control: Different roles control who can manage members vs. who can only view and use resources.
• Usage visibility: Track credit usage at the organization level.
• Billing configuration: Organizations can be configured for shared billing, depending on your plan and settings.

Core Concepts

Organizations and Accounts

In Seclai, an organization is the team boundary (members + permissions). Behind the scenes, usage and billing are associated with an account, and an organization may be configured to bill independently.

Practical implications:

• Creating resources “in” an organization makes them available to other members (subject to role).
• Usage reporting and billing can be viewed at the organization level.

Memberships and Roles

Each organization member has a role (called a membership type). Current roles are:

• Owner: Full administrative control over the organization, including managing members and settings. Organizations require at least one owner.
• Administrator: Can administer organization resources and manage members (subject to org policies).
• Viewer: Read-only access to organization resources.

If you’re unsure which role to assign, start new teammates as Viewer, then promote as needed.

Invitations

Owners and administrators can invite teammates by email. Invitations are tracked (e.g., pending/accepted/revoked) and become an organization membership once accepted.

Creating an Organization

Via Account

1. Go to Account → Organizations.
2. Click Create Organization.
3. Enter a name and (optionally) a description.
4. Create the organization. You will be added as an Owner.

Managing Team Members

In Account → Organizations → Members, you can:

• Invite members by email.
• Change a member’s role (e.g., Viewer → Administrator).
• Remove a member from the organization.

Notes:

• You can’t remove or demote the last remaining Owner.
• If a user doesn’t have access to an organization, Seclai will treat it as not found (to avoid leaking existence).

Usage and Billing

Organizations have a dedicated Usage view to help teams understand credit spend over time.

Common workflows:

• Review organization usage before adding more sources or enabling reranking.
• Use roles to limit who can create high-cost resources.

Best Practices

• Keep at least two Owners for resilience (e.g., if one owner leaves the company).
• Use Viewer by default; grant Administrator only to people who need to manage members/resources.
• Create separate organizations for separate environments (e.g., staging vs. production) if you want clear separation of usage and resources.