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Score AI-written replies for accuracy, tone and policy
Paste a customer message and the reply your chatbot or AI agent wrote, and get it scored from 1 to 5 for accuracy, tone and policy compliance against the rules in the prompt, with the specific problems found. Replies that score low are sent to a person to mark as acceptable or needing a fix.
Customer support
Moderation
AI quality
chatbot QA
evaluation
scoring
tone
policy
LLM output review
human in the loop
How it starts
When you run it.
What it needs
No knowledge base, memory bank or connection to create first.
Steps
Score the reply
Prompt Call
Parse and validate the scores
Extract Content
Is any score low?
If / Else
If yes:
Review the low-scoring reply
Human-in-the-Loop
Otherwise:
Scored without review
Text
Show the scores
Display Result