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Draft replies to candidate emails from your recruiting FAQ

When a job candidate emails your recruiting address with a question about the process, benefits, interview format or timeline, a reply is drafted from the recruiting FAQ documents you upload. A recruiter approves the draft before it is sent to the candidate; nothing is sent if they decline or don't answer within a day. Questions the FAQ does not cover are left for the recruiter to answer.

HR and recruiting
recruiting
candidates
applicants
recruiter inbox
hiring FAQ
email reply
approval
human in the loop
candidate experience

How it starts

When an email arrives.

Accepts files: Other files (ignored)

What it needs

  • Recruiting FAQ source — Where your recruiting FAQ, benefits overview and interview process documents live. Upload them after the agent is created.
  • Recruiting FAQ knowledge base — The knowledge base the replies are drafted from.

Steps

Find relevant FAQ passages

Retrieval

Draft the reply

Prompt Call

Recruiter approves the reply

Human-in-the-Loop

Was it approved?

If / Else

If yes:

Send the reply

Send Email